Fund & Investor Services
Learning programs are listed below. Visit our blog for additional content on this topic.
- Contains 2 Component(s), Includes Credits Recorded On: 11/30/2022
To help organizations better understand the current industry contact center environment and emerging trends and best practices, this session will share high-level results from the 2022 NQR/Nicsa Contact Center research study.
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- Contains 1 Component(s)
Nicsa, in partnership with DFIN Solutions, has published the Transfer Agent Compliance Guide to help keep our membership up to date on the current compliance standards as they relate to the transfer agent function.
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Nicsa, in partnership with Donnelley Financial Solutions (DFIN), has published the Transfer Agent Compliance Guide to help keep our membership up to date on the current compliance standards as they relate to the transfer agent function.
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- Contains 2 Component(s), Includes Credits Recorded On: 02/10/2021
Want to stay ahead of the emerging trends and get key insights on both developing and enhancing your firm's fraud recognition programs? Our panel of industry thought leaders share their experiences and lead participants through a discussion around recognizing and addressing the most recent fraud threats.
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- Contains 2 Component(s), Includes Credits Recorded On: 10/28/2020
Join leaders from Ultimus and a panel of industry experts, including trustee, operating officer and general counsel perspectives, for a look at best practices for vendor selection in our new normal. From navigating virtual site visits to enhancing due diligence processes, explore how industry professionals are maximizing the advantages and minimizing disadvantages of virtual vendor selection.
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- Contains 2 Component(s), Includes Credits Recorded On: 10/21/2020
Industry conversations regarding vendor governance continue to take a front seat as strategic partnership trends continue on an upward trajectory. To what extent are diversity and inclusion policies and metrics factored into due diligence processes? Learn what industry leaders are doing to ensure their vendor governance and oversight models are modernized, effort-efficient, and effective in 2021 and beyond. How has COVID19 impacted outsourcing trends and vendor oversight?
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- Contains 1 Component(s) Recorded On: 07/28/2020
FIS and other industry thought leaders discuss lessons learned from COVID19 and how to enhance immunity of the transfer agency in the event of future crises.
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Best practices for battling bad actors.
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- Contains 1 Component(s) Recorded On: 06/10/2020
Learn more about the industry in motion and how TAs can prepare for the post-crisis recovery period. Join our panel of experts to learn how the COVID-19 crisis has impacted the future of the TA and explore best practices for enhancing the immunity of the transfer agency in the event of another crisis.
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- Contains 1 Component(s) Recorded On: 09/10/2019
How data is impacting servicing models (podcast)
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- Contains 1 Component(s) Recorded On: 08/21/2019
Transfer agencies face significant challenges with cost containment pressure while focused on delivering excellent service to maintain advisor and investor loyalty.
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- Contains 1 Component(s) Recorded On: 05/29/2019
Join Nicsa’s panel of experts as we discuss what it takes for transfer agents to stay compliant.
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The Transfer Agent Compliance Guide has been prepared to assist investment companies and their various service providers by providing a comprehensive, educational resource of current compliance updates and standards as they relate to the transfer agent function within the asset management industry. (03/05/2019)
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- Contains 1 Component(s) Recorded On: 01/09/2019
Learn how data-driven analytics, omni-channel delivery, and blockchain are helping mutual funds achieve their proxy goals.
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Social engineering recognition and response. (10/01/2018)
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- Contains 1 Component(s) Recorded On: 05/10/2018
Technologists and operations executives from leading asset management firms discuss the integration of these distinct yet inter-dependent business lines.
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- Contains 1 Component(s) Recorded On: 05/09/2018
Join Nicsa for a 30-minute guided tour of the 2018 Transfer Agent Compliance Guide.
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- Contains 1 Component(s) Recorded On: 02/14/2018
Fund companies, distributors, BDs, and TAs explore the pitfalls and opportunities that exist to enhance counterparty efficiencies. A panel of stakeholders unearth the most significant pain points of the communication process and the risks/costs associated with them. A forward-looking discuss will focus on leveraging resources to ensure transparency within the mutual fund supply chain.
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