The Future of Financial Wellness

Recorded On: 01/20/2021

How is the “new normal” shaping the future of financial wellness? Research shows that financial advisors are accelerating their shift to holistic financial planning, looking for support from asset managers and technology solutions. Join our panel of experts, hosted by Broadridge, for a deep dive into the latest trends in financial wellness.

Learning Objectives:

-Share latest trends in financial wellness
-Better understanding of the “new normal” for employees and financial wellness importance
-How financial wellness programs can help retain top producers

Who Should attend: Advisors, B/Ds home office, TPAs, other financial services Providers

This program is sponsored by:


Nicsa is pleased to offer this webinar learning activity to attendees who are seeking CPE credits. 1 CPE unit may be available for attendees of this webinar. The webinar requires no advanced preparation, no pre-requisite study and is appropriate for all who have a basic understanding of the investment management industry.

Nicsa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

CPEs Earned: 1
CPE Field of Study: Personell/Human Resources
Program Level: Basic
Delivery Method: Group-Internet Based
Advanced Preparation: None

Due to this program being offered free of charge, there will be no refunds issued.

Questions or Cancellations: Please contact Jordan DeBettencourt at 508.683.1618.

Cindy Volker (Moderator)

VP, Product Strategy


Cindy Volker is the Vice President of Product Strategy for marketing and regulatory communications with Broadridge’s Mutual Fund and Retirement business. In this role, she leads a team of experts who work with leading retirement providers to help them develop best-in-class digital marketing and regulatory experiences for their plan participants, advisors and sponsors.

Cindy has over 20 years of financial marketing experience and is a leading expert on marketing and regulatory trends in the financial services industry. Prior to joining Broadridge, Cindy held similar roles in strategy, digital marketing, business transformation and benefits management positions with fortune 500 firms. Cindy is a frequent author, speaker and contributor to industry associations on the topic of digital transformation, customer experience design and regulatory strategy in financial firms.

Thomas Farias

Associate Vice President, Strategic Partnerships

Empower Retirement

Tom Farias is Assistant Vice President of Strategic Partnerships for Empower Retirement. In his role, he is responsible for Retirement Solutions Group service adoption across all market segments — large, mega, not-for-profit and government — and for maintaining institutional, broker-dealer and advisor relationships across the organization.

Tom joined the organization in 2008. He has also served in leadership roles at Putnam Investments, Mercer and Great-West Life & Annuity Insurance Company. Tom holds a bachelor's degree in marketing and business administration from the University of Massachusetts, Dartmouth. He currently maintains the FINRA Series 6 securities registration and the Series 63 state securities license and holds life and variable annuity licenses.

Jason Colin Patrick


Fiduciary Advisors

Jason is the Principal of Fiduciary Advisors, LLC. Jason specializes in advisory services for 401(k)s, 403(b)s, defined benefit plans, nonqualified deferred compensation programs and executive and key employee insurance solutions. 

Prior to founding Fiduciary Advisors in 2013, Jason spent 10 years with a National consulting and advisory firm where he headed up the firm’s West Coast retirement practice.

Jason retains his Series 7 (General Securities Representative), Series 6 (Investment Company Products/Variable Contracts Limited Representative), Series 63 (Uniform Securities Agent State Law Examination) and Series 66 (Uniform Combined State Law Examination) licenses and holds the Certified 401(k) Professional® designation by The Retirement Advisor University (“TRAU”) in collaboration with UCLA Anderson School of Management Executive Education. He earned his B.S. degree in Business Finance and also retains an Accredited Investment Fiduciary® and Certified Plan Fiduciary Adviser designation. In 2017, he was named by the National Association of Plan Advisors as one of the Nation’s Top 75 Advisors Under 40, and in 2019 and once again in 2020, he was recognized by the National Association of Plan Advisors as one of the Nation’s Top 100 Advisors Under 40. In 2019 and 2020, the Financial Times also named Jason one of the 401 Top Retirement Advisors in the Nation. Since 2015, Jason has represented the firm’s clients and the retirement industry on Capitol Hill in Washington, D.C., to discuss retirement and tax reform, industry trends, employer retirement plans, the fiduciary definition rule, transactional taxes, the SECURE Act and most recently, the CARES Act and COVID related retirement legislation. Jason is an active member of the Western Pension Benefits Council, SHRM, PIHRA, NAPA and sits on Kestra Financial’s Retirement Plan Advisor Council and The Standard’s Advisor Council. In 2017 and 2018, Jason was invited to participate in the TRAU Master Class Program for Elite 401(k) Plan Advisors held at Fordham University School of Law in New York and UCLA in Los Angeles. In 2019,
Jason was quoted in U.S. News & World Report regarding inflation and investing in retirement and in 2020, he was quoted in Yahoo Finance regarding saving in a volatile market environment.

Aside from running Fiduciary Advisors, in Jason’s free time, he bikes, kayaks and runs throughout Newport Beach. He enjoys traveling and spending time with friends and family. He supports various charities, to include the National Stroke Association/American Heart Association, Orange County Rescue Mission, Thomas House, Isaiah House, The City of Hope, Canine Companions for Independence and the Insuring the Children Foundation. In his past, he has coached a high school JV Lacrosse team and briefly played within Boise State’s Lacrosse program.

Lisa Showalter

Director of Business Development

The Retirement Advantage

Lisa started her career in qualified retirement plan consulting and administration with Markley Actuarial Services, Inc. in 1989 and has over 30 years of experience in qualified retirement plan consulting and administration. Based on her expertise in Defined Contribution Plan services and motivation to positively impact the business culture and operations of Markley Actuarial, Lisa served as a Partner of the frim from 2004 to 2018. As of March 2018, Markley Actuarial Services, Inc. became a division of The Retirement Advantage, Inc. Lisa’s current roles is concentrated on the growth and development of the sales and distribution functions of the firm. Lisa began her career with Educators Mutual Life Insurance Company and held a part time bank teller position at Fulton Bank during her college years.

Areas of Specialty
Lisa career has provided her with the opportunities to serve in many areas of Leadership and Management Teams, as well as working directly with Plan Sponsors in a consulting and sales capacity.


01/20/2021 at 2:00 PM (EST)   |  60 minutes
01/20/2021 at 2:00 PM (EST)   |  60 minutes
11 Questions
11 Questions Post webinar survey