Module 2: Making People Better Through Feedback and Coaching

At its core, the act of leadership is about coaching and developing talent. When engaging their teams, world-class leaders are artful at balancing developmental conversations with every day, direct feedback that builds competency and confidence. They deliver hard messages with a soft touch to alleviate the anxiety of delivering negative feedback and maximize the motivational effect of positive feedback, while not shying away from the conversation itself. This presentation focuses on the behaviors employed by the best coaches as they develop talent and sharpen the skills of those they lead through feedback and mentoring discussions on effective decision-making, calculated risk-taking, and self-advocacy.  

Objectives:

• Creating understanding in development conversations - how you give feedback matters
• Delivering positive and constructive feedback relationally and on a consistent basis
• Learning and practicing Admired Leader behaviors on providing feedback