Fraud Prevention: Social Engineering Recognition and Response

Recorded On: 08/29/2018

Join Nicsa for our latest Fraud Prevention program. Contact centers are under siege from fraudsters, and this Vulnerable Investor Protection webinar will detail how member firms can protect themselves from social engineering and other types of fraud. Our expert panelists will provide first-hand experience and best practices to protect your investors.

Craig Hollis (Moderator)

Head of Compliance, DST Systems, Inc.

Bethany Hendricks

Vice President - US Transfer Agent, Franklin Templeton Investments

Mark Trenchard

Director of Operational Compliance, Putnam Investments

Brett Beranek

General Manager of the Security Business for Nuance Enterprise Division, Nuance Communications

Brett Beranek is responsible for overseeing the security and biometric line of business at Nuance, a Microsoft company. In this role for the past 12 years, Beranek has brought Nuance to a leadership position in the biometric authentication and biometric fraud prevention space. A thought leader in the field of biometrics, Beranek is a frequent contributor in industry events and the media on the topic of AI technology and it’s use by the fraud community, and how society can mitigate against these evolving threats. Prior to Nuance, he held various leadership positions in the biometrics and security industry. He has earned a Bachelor of Commerce, Information Systems Major, from McGill University as well as an Executive Marketing certificate from Massachusetts Institute of Technology’s Sloan School of Management. Beranek is also a certified Master Fraud Prevention Black Belt professional.