COVID-19 Rapid Response

Recorded On: 03/20/2020

We are learning quickly that responding to a global pandemic goes beyond standard BCP/DR plans. Join our panel of crisis management experts for an organizational risk review through a COVID-19 lens. Engage in a fluid discussion about trends and responses we are seeing across the industry. 

Firms are implementing interesting tactics which can be shared across the Nicsa community. I encourage all Nicsa members to leverage the community to exchange ideas, including what’s working and what’s not working.” – Jim Fitzpatrick, President & CEO of Nicsa.

In addition to high-level organizational impacts, this program will take an exploratory look at the following topics. An extended Q&A session will allow for industry dialogue and idea sharing.

 ·     Global coordination 

·      Communication to staff and clients

·      Travel bans, work from home policies

·      Investment trading, client servicing, processing

·      Vendor oversight

Kimberly Shea

Director, Global Crisis Management, SS&C

John Miller

Executive Director, JP Morgan

James Hardy

Executive Vice President & Chief Resiliency Officer, State Street

Charles Rizzo

Chief Operating Officer, John Hancock


03/18/2020 at 12:00 PM (EDT)   |  60 minutes
03/18/2020 at 12:00 PM (EDT)   |  60 minutes