How do I register?
The GMM will be offering registration at the firm level, with unlimited registrations with your corporate pass. For more information and an up-to-date listing of firms that are registered, visit our Corporate Registration page.
If your firm has purchased a corporate pass, you are eligible to attend all sessions during the conference for both the GMM and Digital Innovation Summit. Please note, every employee must submit an individual registration form to attend the event(s). If you do not complete the registration form, you will not be able to access the sessions. Please complete the form by clicking on the link below.
How do I know if my company has purchased a corporate registration or not?
Visit our Corporate Registration page for an up-to-date listing of firms that are registered. If your firm is listed, then you are eligible to attend all sessions during the conference for both the GMM and Digital Innovation Summit. Please note, every employee must submit an individual registration form to attend the event(s). If you do not complete the registration form, you will not be able to access the sessions.
How can I make sure my registration is all set?
If your firm has purchased a corporate registration pass, you will need to complete the individual employee registration form by clicking here. Once you complete the form, you will receive a confirmation email from Nicsa. Additionally, you may log in and visit your Account at any time. You will see that each GMM session is listed on your dashboard, confirming that your registration is completed. You will attend the actual sessions via the agenda on the website (click on "Enter Sessions" from the homepage).
Is my contact information going to be shared?
How do I access the sessions?
You will need to login to your account in order attend the event. The conference platform does not support Internet Explorer, please make sure you are using a different browser. Go to nicsa.org/GMM and click the "Log In" button in the left-hand box.
You can access any of the sessions by clicking on the 'Agenda' tab in the top menu bar and selecting the day the sessions are taking place. From there, click on any session title and more information will expand on the page for you, including the “View Session” button. You will be able to access sessions 10 minutes in advance of the start time.
Please note that the live sessions will open in a new window in your internet browser. You will need to have your pop-up blocker settings turned off in order for the session window to open.
Will there be live Q&A during the sessions?
Yes. Each general session will offer the option to ask questions in the Pulse chatbox. Sponsored pop-up sessions will not feature a Q&A option.
Will there be recordings available of all the sessions?
Yes. Each session will have a recording available approximately one week after the live event. Registrants can access the replays of the sessions the same way they access the live sessions. When recordings are available, an option that says "VIEW ON DEMAND RECORDING" will appear. You must register in advance of the event in order to access the recordings at a later time!
Will CPE credits be offered for any of the sessions?
Nicsa is pleased to offer CPE credits at the 2021 GMM for the following eight general sessions:
C-Suite Roundtable, Enhance Advantage and Create Value, The Age of Product Development, The Evolution of Relationship Management, Building Relevance and Trust, Digital Innovation Summit Preview, Government Affairs and Capital Market Outlook, Journey to 2022 and Beyond: Workforces & Workplace.
To earn your CPE credits you will need to enter the CPE verification codes that pop up during the live session. After the session you will have the opportunity to enter the CPE verification codes and you will be able to claim your CPE credits. Any CPE credits you earn will be available to view on your Account.
HOW TO ENTER THE CPE CODES:
- The 3 CPE verification codes will be posted in the chat feature throughout the live program. Please jot these down as you will be asked to input these codes to receive your credit.
-Once the program has concluded, please exit the media player and return to the agenda page and click into the respective session to enter the three codes. If the boxes to enter your codes do not show up, please refresh your screen and they should appear.
-Once you insert all three codes correctly, you will have the option to download your certificate
Nicsa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
For questions related to CPEs, please email email@example.com
What web browser should I be using to access the event?
This platform does not support Internet Explorer (IE). Please switch to another browser such as Google Chrome, Mozilla Firefox, or Safari.
How do I contact customer support before the GMM?
We are happy to help with any questions or assistance you may need. Please contact us at firstname.lastname@example.org or 508-485-1500.
How can I ensure I will have access to the conference? (allowlisting and firewall information)
Please visit this page to ensure you have access to all of our features and sites required to host this virtual conference. We suggest sharing this information with your IT department as well.
Live Session Technical Information
I'm having trouble accessing sessions, what can I do?
First, ensure that you have logged into the conference site. You will not be able to access sessions if you are not logged in. Second, ensure that you are not using Internet Explorer, as the site does not function properly with this browser. We recommend using Google Chrome for the best experience. Lastly, please turn off any VPNs or remote desktop applications, as these can also prevent you from being able to access session.
Can I dial-in by telephone to listen to the live stream program?
This virtual program audio will stream from your laptop or desktop computer speakers for you to enjoy an optimal program experience. If you experience problems accessing the audio by your device, please try the steps listed in the next question.
I am having trouble with streaming audio; I can’t hear the speaker through my computer speakers; the streaming stopped… what do I do?
If you are not able to hear any audio through your computer speakers, check to make sure your speakers are not muted or turned off.
The slides are not loading; I can’t see the slides; other technical issues.
Recommendations for optimum viewing:
- It is recommended that you use a PC or MAC with an updated Internet Browser.
- Ensure that pop-ups blockers are disabled in your Internet browser settings.
- Ensure that your internet browser is Active X enabled.
- Wi-Fi is not recommended. The problem with Wi-Fi is signal strength can vary causing bandwidth to increase or decrease.
- A wired connection is recommended. A wired connection gives a consistent signal and consistent bandwidth. A wired connection provides a better experience.
- Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers or the room where the conference is being broadcast is equipped with speakers so you can hear the presenters.
Please ensure that the location of where you plan to access the live stream program meets hardware, software and bandwidth requirements well in advance.
Browser Tests: Please take the following browser test: http://events.commpartners.com/webcasts/browsertestor/ Please review the following Technical Requirements and be sure your system and networks are up-to-date.
Minimum System Requirements: 2.0Ghz Processor or faster 2 GB RAM (Greater than 2 GB recommended)
Minimum Browser Requirements: Browser must support HTML-5. To detect your browser version, run https://whichbrowser.net/
Windows 7 or later Mac OS X 10.9 or later Chrome 60 or greater
Firefox 52 or greater
Edge 14 or greater
Safari 10 or greater
iOS 10 or greater
IP Addresses and Ports to Allow for HTML5:
184.108.40.206 port 80, 443 (web and audio)
220.127.116.11 port 80, 443 (web and audio)
18.104.22.168 ports 80, 443 (web and audio)
22.214.171.124 ports 80, 443 (web and audio)
126.96.36.199 ports 80, 443 (web and audio)
Note: If you are using Internet Explorer this site will not function properly for you, please switch to another browser such as Google Chrome, Mozilla Firefox, or Safari.
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